Frequently Asked Questions FAQ

One of the most important asset of the businesses are their leaders and managers to hit targets and win the game in competitive environment.

For doing that ,all leaders need to keep themselves resilient and motivated to use their skills more to maximise productivity. And we all know that leaders need to take care of;

» Themselves; (Health, life energy,motivation,hobies,personal life goals,dreams …)

» In the business ; (Customers,teams,staff,colleagues,suppliers…)

» In the Family ; (Husband/wife,kids,parents,relatives…)

» Social Environment ; (Friends,club members,sport partners…)

First rule to take care off all above is looking after yourself.

Sometimes it is not easy to keep yourself balanced in dynamic conditions within life.And it can cause some demativation or depression somepoint.

Everybody needs help sometimes in life.Most of successful leaders aware that when they felt stuck they get support. This support can provide by a colleague, by a coach , by a mentor or sometimes by a team member.

Leaders who can look themselves better shows better and sustainable performances in their careers.

What do you think? Does it worth to take support ?

Actually there is no difference.Simply SmartCare model combines four professions (consultancy,coaching,training and therapy) as one according to managers , companies need. Main reason for that : People or company take these supports from different providers in different times.When it happens sometimes changes can not be fully covered interms of communication or focusing issues.On the otherhand taking support from 4 different resources might be challenge interms of time and cost.First we listen and understand your needs,design a 4 in 1 solution exactly for you and provide best support until you completed your change and development.Special approach special solution whenever you want.

Very easy.You need to follow 4 easy steps.
1.Book a meeting

2.PreMeeting 

3.Solution offer

4.Agreement and start up

PreMeeting is free of charge!This is one of the important first step of journey.This is an opportunity to share your needs, issues with Consultant.Benefits of this meeting are;

For you;

» You will meet with your consultant and you can see rapport

» Evaulate consultants communication style

» Take information about process

» Clarify which supports you can get

For Consultant;

» Active listening to understand expectations ann needs

» Evaluate client’s attitude and analys behaviours

» To know client and see rapport

» Clarify which expactations can be covered which ones can not

» Collect necessary informations to design a proper solution

PreMeeting Style – Place – Duration

» Most efficient way is face to face meeting.

» If there is distance SKYPE/Hangout video conference

» PreMeeting takes between 30-90minutes.

» If possible outside of the business to give client more relaxing environment to express himself/herself better.Or we can meet in SmartCare office.

Our sessions take between 60-90minutes.Solution time peroid depend on your need.If you or company need consultancy for spesific project or big change it can take between from 6 weeks to 6 months.At the offer stage consultant will share a solution plan with you to show duration and time period.If you agree than sessions starts.If you don’t agree you are free to change lenght or depth of the solution.It is up to you.

Solution design creates based on client needs.Process starts with PreMeeting.At the begining of work key performance indicators / goals agree with Consultant and client.After goals agreed one to one studies and solution plan start.Frequently performances review together.When expectations covered properly projects end.

It is totaly depends on your need.That’s why PreMeeting is very important.With this free of charge PreMeeting; Consultant will understand your need and prepare a plan and offer to cover your expectations. Our priority is cover your need in a most effecient way.Some issues takes 3 sessions some projects takes 6 months to ensure changes landed properly.Let us meet with you and understand how can we support you.You can be sure that you will get high quality support with lower reasonable prices.Than you decide.